What should you do at an accident scene? What are your Motorist Rights for collision repair? Check your accident knowledge base (in case you have to use it). Click on the + to learn the answers
- Stop your vehicle. If you drive away, you could be charged with a “hit and run.”
- If you are blocking traffic in a dangerous place, pull off to the side of the road or into a well-lit parking lot.
- Contact the authorities. Try to assess the scene if anyone else is hurt. Otherwise, wait for the ambulance and/or police.
- Turn off your engine and wait for assistance.
- Be courteous to all parties.
- Exchange name, phone, address and insurance carrier/agent information. Try to get contact information from passengers and witnesses.
- If you suspect the other driver may be drunk, do not confront him or her. Tell the police and let them handle the situation.
- Make sure you are as calm as possible before making any statements or talking to the police.
- Take photos before you leave the scene.
- Avoid making statements about responsibility to the other driver, witnesses, police or anyone else. Do not state that you are at fault, even if you think you may have caused the accident.
- Contact your insurance company once you are calm and have gathered pertinent information. They will likely interview you on the spot and request photos.
- Acquire a copy of the police report.
- Call M&T Auto Body for assistance with repairs to your vehicle.
- Do not drive your car if it is unsafe. If you can safely drive your vehicle, bring it to M&T Auto Body directly, or as soon as possible.
- If you cannot operate your car, truck or SUV, call Chidsey’s Towing 330-225-4780 to have your vehicle towed to M&T Auto Body.
- Remember that you have the right to go to the repair shop of your choice. By law, your insurance company or the other driver’s insurance cannot require you to go to a particular repair shop.
- Differences in repair estimates are common. It is your vehicle, you deserve the highest quality repairs. Read the fine print and consider carefully before you accept the lowest repair estimate.
What if the insurance company tells me I have to get three estimates and meet their adjuster at another facility?
While an appointment is not required, it is a good idea to check ahead. Arrangements can be made for an estimate to be performed at your residence or place of employment if necessary.